About Starlit Suites
Starlit Suites is a pioneer in bridging the gap between traditional 4* hotels and serviced apartments. Our endeavour is to provide our guests with all the services and facilities they are accustomed to with the comfort of a hotel the and warmth of a home. We believe in giving you “a home every time you check-in” Keeping true to our aspirations, all our Aparthotels have specious suites, ergonomic meeting facilities, delectable F&B outlets well-appointed gymnasium, swimming pool and business centre. At Starlit Suites we have designed our Suites keeping in mind the comforts that the discerning traveller needs to function optimally given the hectic schedules and deadlines that are being juggled daily.
Whether you stay with us for a month, a week or even a night our warm and personalized services are aimed to satisfy your every need, be it an express check in, midnight snack or even if you are pining for a taste of home food. Try your hand at it in the in-room kitchen or our chefs are waiting to deliver delicious dishes.
We believe in an efficient Quality Management System and we continue to provide brilliance through our exceptional and unmatchable services. We strive with consistency to improve our quality, dependability, customer service and interface.
Our organisation and its products/services are assessed continuously in order to guarantee that our customer gets the best of hospitality with high quality personalised service and mandatory safety.
In order to reach our objectives, we strive to follow these principles :
• To provide our guests with an exquisite and detailed service.
• To make our guests’ expectations come true.
• To supply a space for rest, pleasure, art and creativity.
• To showcase culinary delights for all the senses.
• To make our Hotel Apartments our guests’ temporary home.
• To create an environmentally-friendly space, respectful of local traditions.
We are flexible for our customers but rigid when it comes to Quality Management and believe in submission of highest quality of service and consistently strive for excellence. Our quality management team looks into revising and changing according to the changing needs of our customers.
Our enthusiastic personnel are dedicated to maintain the innovativeness and uniqueness of our service. We provide regular and proper training of international standards to all our employees to make them capable enough to be able to deliver their best and go all-out for competence.
Excellence is our endeavour, and the triggering effect behind it is the expectations of our numerous clients and customers which encourages us to consistently strive for improvement and innovative ideas though all levels of initiatives and teamwork.
Our vision is to deliver eminence experience and become the foremost choice of our guests, colleagues, shareholders and business partners, further looking forward to be the leading chain of Serviced Apartments in the country and escalating the brand Starlit suites globally.
Mr Minocha carries with him an experience of over 40 years in Hospitality and Tourism industry. He has an extensive exposure to managing hotels at key management positions. He has played a very important part in turning many of the hotels into a profit yielding enterprise and also providing complete and absolute Asset Management to units and developers. He has been the pioneer for Starlit Suites and Rental Pool Management in India and is leading the company to become the largest operator of Serviced Apartments in the country and further expanding the brand globally.
Mr. Saurabh Minocha has an experience of more than 15 years in the Hospitality and Tourism industry. He was associated with international chain of Hotels such as Carlson Radisson, Le Meridian and The Grand Hyatt in Business Development and Sales & Marketing and was instrumental in driving revenues towards these organizations. He has been also involved in pioneering Starlit Suites and leading lucratively contributing to development of the company from scratch and is leading the entire workforce in cohesion to ensure that the venture operates and functions efficiently and successfully
Mr. Rajiv Kapoor graduated from the hotel school Delhi and has an experience of over 30 years in the Hospitality Industry. He has an extensive Management experience and has been General Manager for various hotels. He has also been involved in setting up of more than 100 Restaurants Pan India and has exposure to Business Development and Food & Beverage. Owing to his extensive exposure with key management positions he is heading the operations for Starlit Suites.
Ms. Shruti Arora has a varied industry exposure since graduating from SNDT Mumbai having worked in various managerial positions in the Garment, Retail and Real Estate Industries. She has been associated with Starlit Suites since its inception and has been handling the key responsibilities of manpower management and operations. She looks after the projects and operations of western India for Starlit.
Mr Onil Chandna, with post-qualification experience of over 20 years brings strength to our organisation as our advisor and associate specialising in financial services. He completed his Bachelors from the Delhi University in Commerce in 1991 and thereafter qualified as a Chartered Accountant in 1995. He is a specialist in the field of Financial Management, Internal Audit & FEMA matters.
Ms. Kavita Manchanda is a seasoned sales and marketing person in the hospitality industry. She has varied experience in the industry having worked with national and international chain of hotels in various aspects of sales and marketing having an exposure of over 20 years in the field. She has been the head of department for sales and marketing for various hotels and brings all that experience and strength in to Starlit Suites. She has excellent relationships with all the major corporate and travel houses and also excellent inter personal and team management skills.